Order information
You can order by following 3 main steps
- Place the item(s) in your shopping cart.
- Fill your information in and check your order.
- Pay for your order.
Ordering without an account
Having a customer account is convenient because placing a new order becomes easier and all the order details and history can be tracked in order history page.
Updating an order
Customers should contact customer support and request cancellation. This will require the current order to be cancelled by customer support and customer needs to place a new order.
Cancelling an order
Complaints about an order
You will receive a substantive response from us within 2 working days of receipt of your complaint.
Are you not satisfied with the handling of your complaint?
Then you can submit it to the Thuiswinkel Disputes Committee, Postbus 90600, 2509 LP in The Hague (www.sgc.nl).
Payment information
Payment services for adastore.nl is provided by Mollie.
To learn more about Mollie payment processor, please see Mollie web site.
Accepted payment methods
- iDEAL
- Visa
- Mastercard
- American Express
Payment costs
Payment has no transaction cost.
VAT
All prices include vat.
Invoices
Invoices will be automatically sent to your e-mail (after your order is delivered).
They can also be displayed and downloaded at order history page.
More information
However if you are still looking for more information then you can contact us through customer service.